一名英籍船长在埃及突发心脏病，由随行夫人陪同前往当地医院检查。医院随即确认，船长病情严重，亟需手术治疗。
由于病情严重，北英保赔协会安排了懂英语的医生，于第二天抵达，评估船长的真实情况，研究治疗方案，并与当地医生探讨船长的病情。协会委派的医生同时充当船长夫妇的翻译，向他们解释实际情况的严重性，以及建议即时手术的原因。
详细信息请参阅附件。
Crew Illness – The Human Touch Matters
A British Master suffered a heart attack in Egypt and was promptly transported to a local hospital along with his wife who was travelling with him. Upon examination it quickly became apparent that his condition was serious and that surgery would be required.
Due to the serious nature of the illness, the Club instructed their own local English speaking doctor, who arrived on the scene the next day, in order to assess the Master’s condition, review the treatment plan and discuss the management of the Master’s condition with the local doctor. The doctor was also able to act as a translator for the Master and his wife in order to explain to them the seriousness of the condition as well as the reason for the recommended surgery.
See attached file: Crew Illness – The Human Touch Matters.pdf
